Help

Getting started

Accounts, signing in, and finding your way around.

How do I get help with Akoua?

The ways to reach us, what to include so we can help quickly, and where to check whether something is a wider outage.

What is Akoua?

Akoua is an Australian AI medical scribe that transcribes a consented consultation and drafts a structured note you review and confirm before anything is saved.

What does Akoua not do?

The boundary in plain terms — Akoua does not diagnose, recommend treatment, or invent clinical content, and every draft needs your confirmation.

Which devices can I use Akoua on?

Every platform Akoua runs on — the web app, Windows, Mac, iPhone & Apple Watch, and Android — all under one subscription.

How does founders pricing work?

Akoua is open in Australia, New Zealand and the United Kingdom. Starting a subscription locks founders pricing while it stays active.

Is Akoua available in the United Kingdom?

Yes — the UK service is live and open. Sign up at uk.akoua.ai; individuals and two-seat practices start with 14 days free. Here's what exists today.

United Kingdom only
Is Akoua tuned for UK medicine?

Honestly — not yet. The drug vocabulary and letter gates are Australian, and there is no UK billing feature or UK-accent benchmark. Here's what works the same anywhere.

United Kingdom only
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