The note,
not the guess.
An AI medical scribe, built in Australia, that listens while you look after the person in front of you, drafts the note, shows you exactly what it heard, and flags what it isn’t sure of. You confirm every note. Processed and stored in Australia — across the Tasman, and nowhere further without your explicit acceptance for that session. Audio is deleted by default.
14 days free on the Individual plan · card required · cancel anytime · founders price A$79/month, billed in AUD, normally A$129, locked in while you stay subscribed.
Any giving way or locking?
No locking. It still aches after a long day on my feet.
Let's keep the programme going — I'll review you in six weeks. ↺ listen
Improved stability since commencing physiotherapy. Persistent ache after prolonged weight-bearing.
[ not stated ]
Continue current programme. Review in six weeks. Repeat imaging if symptoms persist.
Simulated consultation · real interface behaviour — nothing mocked, nothing invented.
It tells you when it's not sure.
Your name goes on every note. Most AI scribes hand you a confident, fluent draft — and a confident error is the one you sign without noticing, then meet again in the record months later. Akoua shows its doubt instead: it flags what it isn't sure it heard and what it couldn't place, so your attention goes straight to the few spots that need it most — and you still read and confirm every note.
"Not sure I heard this." A dotted underline — tap to listen back to that moment.
"Heard it, couldn't place it." A highlighted block with a review tag — re-read and settle it.
[not stated] — anything absent is marked, never invented. Safety-critical gaps are flagged, not silently dropped.
Only what was said.
Improved stability since commencing physiotherapy. Denies lockingattribution unclear · review
[ not stated ]
Continue physiotherapy. Review in six weeks↺ listen. Repeat imaging if symptoms persist.
Try it on your next consult, not at your next practice meeting.
No slide deck, no committee. Fourteen days free on the Individual plan, billed in AUD — a card is required and nothing is charged until day fifteen; cancel from the billing page any time before that. One consult will tell you more than this page can.
Start your 14-day free trialHe built Akoua backwards from his own objections to AI notes. It flags what it isn't sure it heard instead of guessing, writes [ not stated ] instead of something plausible, grounds every sentence to the transcript, and saves nothing until he — or you — confirms it.
Judge it by its flags.
Meet the founder →Listen. Draft. Review. Done.
You talk with your patient; Akoua listens. Words appear about a second and a half after they're spoken. Who said what is settled after the consult, not guessed live. The note drafts itself from only what was said.
Start a consented session. Akoua transcribes in near real time, then tells your voice from everyone else’s once capture ends — when it’s unsure, it says so.
It structures the note — SOAP or your template — from only what was said, flagging anything uncertain and marking the absent as [not stated].
Work the flag queue — listen back, re-read, correct. Every statement is grounded to the transcript. Nothing saves itself.
Confirm, and the audio is deleted — the patient can keep a QR deletion receipt. Letters, tasks and MBS hints draft themselves from the consult.
Look at your patient, not your screen.
It listens.
A consult is a conversation, not dictation. The words appear on their own, about a second and a half behind, while you stay with the person in front of you.
It says when it isn't sure.
A dotted line where it couldn't quite hear. A marked block where it couldn't place what it heard. It says so instead of guessing, and nothing carries your name until you confirm it.
You confirm. The audio goes.
Nothing is saved until you say so. By default the recording is deleted the moment you confirm the note, and a patient-facing privacy view shows the checks live, in the room.
Private by design. Australian, end to end.
On AU Sovereign, everything stays in Australia: transcription and note drafting run on vetted Australian services over private links inside Akoua’s cloud — disclosed on every note, under the consent your organisation gives for that processing. Ordinary consent to record is a separate authority, given for each consultation. Who’s speaking is recognised only on Akoua’s own infrastructure, and nothing is processed outside Australia without a separate, explicit request for that specific session. Audio is deleted by default and clinical data is never used to train models. Each promise is a live check the patient can watch in the room — not a line in a policy.
By default, gone the moment you confirm. Your patient can watch it happen.
- You agreed before any recording started.Consent captured at 9:14 am.Verified
- Your recording and notes are encrypted.AES-256 at rest; TLS 1.2/1.3 in transit.Verified
- Stays in Australia.Transcribed and drafted on Australian services.Verified
- Akoua doesn't build a voiceprint of you.Only your clinician is enrolled — enough to tell their voice from everyone else's.Verified
- Every access is written to an append-only audit log.Entries can be added, never edited or removed.Verified
- Deleted by default the moment your note is confirmed.Some practices set their own window. Never more than 7 days.Scheduled
An illustration of the patient view. In the room it runs live, and updates as each check resolves.
Audio stays encrypted only while you review. By default it's deleted the moment you confirm the note, and always within 7 days, automatically. The patient gets a QR deletion receipt they can re-scan to see it confirmed.
On AU Sovereign, everything stays in Australia: transcription and note drafting run on vetted Australian services over private links inside Akoua’s cloud — disclosed on every note, under the consent your organisation gives for that processing. Ordinary consent to record is a separate authority, given for each consultation. Who’s speaking is recognised only on Akoua’s own infrastructure, and nothing is processed outside Australia without a separate, explicit request for that specific session. Clinical data is never used to train models.
A patient-facing privacy view runs live checks — encryption, residency, deletion, audit — in the room, during the consult. Every access is written to an append-only audit log.
Stored and processed in Australia.
Your clinical record is stored in Australia on the AU Sovereign and Global profiles; the United Kingdom runs its own region, stored in the United Kingdom. What changes by profile is where the audio is processed. Your organisation chooses one profile when it signs up — it applies to everyone, and can't be switched in place.
Stored in the United Kingdom. Processed within the European Union.
On UK Sovereign, your clinical record is stored in the United Kingdom. Transcription and note drafting run on vetted services within the European Union, under the consent your organisation gives — disclosed on every note — and are never used to train models.
Processing stays in Australia
On AU Sovereign, everything stays in Australia: transcription and note drafting run on vetted Australian services over private links inside Akoua’s cloud — disclosed on every note, under the consent your organisation gives for that processing. Ordinary consent to record is a separate authority, given for each consultation. Who’s speaking is recognised only on Akoua’s own infrastructure, and nothing is processed outside Australia without a separate, explicit request for that specific session.
Stored in Australia, processed globally
For organisations elsewhere. Your clinical record is stored in Sydney. Audio and transcripts are processed by vetted global providers under your organisation's consent — and neither Akoua nor those providers use your data to train models.
New Zealand organisations sign up on AU Sovereign — processed and stored in Australia, and nowhere further without explicit acceptance for that session (Akoua in New Zealand). The United Kingdom service is open, with its own UK Sovereign region — stored in the United Kingdom with transcription and note drafting within the European Union (Akoua in the UK). NZ-resident processing is on the roadmap. See how residency works →
What your privacy officer will ask for — already written down.
Who controls what, where it lives, and your rights — in plain language.
The UK GDPR Article 28 schedule: instructions, breach notice, deletion, audit.
Every provider, what it does and where it processes — it can't silently drift from what actually runs.
In the help centre: what a UK practice can give its DPO · does any UK data leave the UK? · UK GDPR roles and rights · is Akoua available in the UK?
Built for the way clinics actually run.
Built for allied health too — physiotherapy, chiropractic, podiatry and psychology as much as general practice. The loop is the same whatever you practise: it listens, drafts, and waits for you to confirm. The clinical tuning underneath it is Australian and GP-shaped today, and there are no discipline-specific note or letter formats yet — we'd rather say so than imply tuning we haven't built. Akoua for allied health →
Two-party consults. Your words and the patient's, kept clearly apart.
Bedside to bedside — quick capture from the phone or the wrist.
Minutes, decisions and dated action items — confirmed before they're saved.
Letters and notes by voice, with RACGP-aware referral drafting.
Desktop capture for both sides of a Zoom or Teams consult — on Windows and on Mac.
Works alongside any practice system today — copy the confirmed note in one click. Direct connections are not available to New Zealand organisations yet. More on integrations →
Numbers we're prepared to stand behind.
Every figure comes from our benchmark suite — synthetic Australian-accent consult audio and adversarial edge cases — with its qualifier attached. That's the point.
158 adversarial sound-alike recordings tried to trick it into hearing a drug. It never invented one.
On clean audio. Recovery shows its work — corrections are visible, revertible, and structurally can't insert a drug that wasn't spoken.
Streamed live as you speak; confirmed text within a few seconds. Same consult in, same note out — drafting is deterministic.
An independent check verifies every drafted statement against what was actually said — grounding precision 1.00 on our gold set.
And in every benchmark condition, zero confident speaker mislabels — when it can't tell who spoke, it says so instead of guessing.
The benchmarks are Australian because the product is. It's tested on Australian-accent consult audio, and its vocabulary, billing and letters are built on the systems you actually work with.
Internal benchmarks on synthetic Australian-accent clinical audio and public speech corpora. We publish our methodology — and we'd rather show you a flag than a wrong note.
Numbers are one thing. Your next consult is the test.
No slide deck, no committee. Fourteen days free on the Individual plan, billed in AUD — a card is required and nothing is charged until day fifteen; cancel from the billing page any time before that. One consult will tell you more than this page can.
The essentials, honestly answered.
An AI medical scribe listens to a clinical consultation and drafts a structured note. Akoua transcribes in near real time — words appear about a second and a half after speech — distinguishes your voice from everyone else’s, and produces a draft note you review and confirm before anything is saved.
Audio is deleted by default — kept encrypted only while you review and deleted the moment you confirm the note; a practice can instead set immediate deletion or a short fixed retention window, and every mode sits under a hard 7-day ceiling. On AU Sovereign, everything stays in Australia: transcription and note drafting run on vetted Australian services over private links inside Akoua’s cloud — disclosed on every note, under the consent your organisation gives for that processing. Ordinary consent to record is a separate authority, given for each consultation. Who’s speaking is recognised only on Akoua’s own infrastructure, and nothing is processed outside Australia without a separate, explicit request for that specific session. Clinical data is never used to train models.
No. Akoua is a documentation aid, not a diagnostic or decision-support tool. It records what was said and never invents clinical content — anything not stated is marked [not stated], and you confirm every note before it is saved or exported.
It surfaces uncertainty instead of hiding it: anything it wasn't sure it heard or couldn't place cleanly is flagged for your eye, and every note statement is grounded to the transcript. And its privacy is verifiable — live patient-facing checks and a QR deletion receipt, not just a policy PDF. Its clinical tuning is Australian today — PBS/AMH drug vocabulary and RACGP-aware letters; MBS billing hints are Australian-only, so New Zealand organisations don't see them — and we'd rather say that plainly than imply NZ-specific tuning that isn't built yet.
Akoua is open in New Zealand and you can sign up today. Founders pricing for individuals is A$79/month, locked in for as long as your subscription stays active. Standard individual pricing is A$129/month or A$1,290/year, and practice plans run A$89–109 per clinician per month depending on size. All plans are the full product. (Prices are in AUD; GST applies to Australian customers only.)
Individual plans and two-seat practices start with 14 days free — a card is required at sign-up, and you can cancel anytime during the trial without being charged. Practices of three or more clinicians don’t have a trial; they’re charged from day one. Founders pricing — A$79/month, billed in AUD — is locked for as long as your subscription stays active.
Minutes. Sign up, add a card (nothing is charged for 14 days on the Individual plan), and you can record your next consented consult from the web app in your browser. The phone, watch and desktop apps are optional, not prerequisites.
No. Akoua runs in your browser on any computer, with optional apps for iPhone, Apple Watch, Android, Windows and Mac. There is nothing to install on the practice network and no IT project to schedule.
The web app, Windows and Mac desktop apps, iPhone and Apple Watch app, and Android app are all published. Clinical access is open in Australia and New Zealand, and one subscription covers every device.
Not in New Zealand yet. Cliniko is connected for Australian practices and enabled for the United Kingdom deployment; Nookal is currently disabled; neither is available to New Zealand organisations. Notes and letters export as clean text and PDF you paste or attach, and we’ll say “integrated” only when it actually is.
Write notes you can trust.
Your name goes on the note. Only what was said goes under it.
14 days free for individuals and two-seat practices — card required, cancel anytime. Founders price A$79/month, billed in AUD, normally A$129, locked in while you stay subscribed. Practices from A$89–109 per clinician; three or more clinicians are charged from day one.
Questions first? hello@akoua.ai