Help

Sovereignty and consent

Processing profiles, consent prompts, and who decides for your organisation.

What are the sovereignty profiles?

AU Sovereign, Global and UK Sovereign differ in where records are stored and where audio and transcripts are processed. UK Sovereign is live for United Kingdom organisations.

Where is my data stored, and where is it processed?

Clinical records are stored in Sydney on AU Sovereign and Global, and in London on the UK Sovereign region; processing location depends on the profile.

How is my consult processed, and when am I asked separately?

On AU Sovereign, vetted Australian services are the engine, under the consent your organisation gives for that processing — a separate, per-session acceptance is asked only for anything beyond that.

What is UK Sovereign?

The United Kingdom region — the clinical record stored in the UK, with transcription and note drafting on named providers in the European Union.

United Kingdom only
Does any UK data leave the United Kingdom?

Storage stays in the UK; transcription and note drafting run in the European Union under UK adequacy for the EEA. Remote support access from Australia is exceptional, scoped and audited.

United Kingdom only
Who else processes UK data?

The published sub-processor list is the authoritative answer — every provider, what it does, and where. Practices get 30 days' notice of changes and may object.

United Kingdom only
What a UK practice can give its DPO

An index of the published UK documents, the technical and organisational measures behind them, and the honest list of what Akoua does not yet hold.

United Kingdom only
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